Cancellation and Late Arrival Policy
Cancellations
You may cancel and/or reschedule the day before an appointment with no penalty.
Same-day cancellations carry a $30 charge.
If you need to reschedule for the same day and a slot is available there is no charge.
However, if you reschedule for a different day, you will be charged the same as a cancellation.
Late Arrivals
If you arrive more than 20 minutes after your appointment, you will be charged $15.
If you arrive more than 30 minutes after your appointment, you will be charged $30.